Proud to receive our 5-Star CMS rating!

Oak Haven Community Care Center has been rated 5 Stars Overall by the Centers for Medicare and Medicaid Services (CMS)!  The 5-Star Quality rating system was developed by CMS to assist consumers in comparing nursing rehabilitation facilities. The ratings are based on our performance on State health inspection surveys, number of staff and a set of quality measures.

For more information on our CMS star rating, please visit this page.  To view Oak Haven’s nursing home profile directly, please visit this page.

Awards

Oak Haven Community Care Center achieves national quality goals

(Centerpoint, LA) – Oak Haven Community Care Center was recognized by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for reaching Tier 3 national quality goals. Oak Haven met or exceeded three of four goals of the AHCA/ NCAL’s Quality Initiative, a national effort focused on reducing hospital readmissions, nursing staff turnover and antipsychotic medications, as well as increasing customer satisfaction.

“Continuously improving the quality of care we provide is nothing new for Oak Haven; however, once we saw these issues were a priority at the national level, we knew we had to redouble our efforts and ensure the proper processes were in place,” said Claire Ducote, Director of Nursing for Oak Haven. “This was truly a team effort, with everyone focused on the goals and improving the lives of residents.”

The AHCA/ NCAL Quality Initiative aims to further improve the lives of individuals receiving care in long term and post-acute care centers by setting specific goals in four, key areas.

For skilled nursing centers:

  • safely reduce hospital readmissions within 30 days during a skilled nursing stay by 15 percent;
  • increase staff stability by reducing nursing staff turnover by 15 percent;
  • achieve customer satisfaction, as evidenced by having 90 percent of residents and families willing to recommend their center to others, and;
  • safely reduce the off-label use of antipsychotics by 15 percent.

Oak Haven Community Care Center met or exceed these three goals:

  • safely reduce hospital readmissions within 30 days during a skilled nursing stay by 15 percent;
  • achieve customer satisfaction, as evidenced by having 90 percent of residents and families willing to recommend their center to others, and;
  • safely reduce the off-label use of antipsychotics by 15 percent.

AHCA/ NCAL member centers that met these goals were identified using data from outside sources on readmissions and antipsychotic use, while national surveys were used to collect staff turnover and customer satisfaction data directly from members. Oak Haven Community Care Center, as well as other achievers from across the country, was honored at AHCA/ NCAL’s Quality Symposium, which took place February 23-25, 2015, in Austin, Texas.

For more information about the AHCA/ NCAL Quality Initiative, please visit qualityinitiative.ahcancal.org.